At Qeccoo, we respect our customers’ privacy and are committed to protecting all personal data collected through our website, in accordance with the applicable laws and regulations in the State of Kuwait.

1. Information We Collect

When you use our website or complete a purchase, we may collect the following data:
• Full name
• Phone number
• Email address
• Shipping and billing address
• Order details
• Payment information (processed securely via approved electronic payment gateways; we do not store bank card details)
• Any information voluntarily entered by the user

⸻

2. How We Use the Information

We use the collected information for the following purposes:
• Processing orders and carrying out shipping and delivery
• Communicating with customers regarding orders or inquiries
• Sending order status notifications and shipment tracking
• Improving user experience and developing our services
• Sending offers or marketing updates if the customer consents

⸻

3. Data Protection

We are committed to taking the necessary technical and organizational measures to protect your data from unauthorized access, use, modification, or disclosure.
The website is secured using electronic protection protocols to ensure the safety of transactions and information.

⸻

4. Information Sharing

We do not sell or rent your personal data to any third party.

Data may only be shared as necessary with:
• Shipping and delivery companies within the State of Kuwait
• Electronic payment service providers
• Website operation and technical hosting service providers

This is done strictly for the purpose of fulfilling orders and operating store services.

⸻

5. Cookies

The Qeccoo website uses cookies to improve the browsing experience and analyze website performance.
You may disable cookies through your browser settings, noting that this may affect some website functionalities.

⸻

6. User Rights

The user has the right to:
• Request access to their personal data
• Request correction or updating of their data
• Request deletion of their data (except for data that must be retained in accordance with local laws)

This can be done by contacting us via:

📧 Email: Info@qeccoo.com
📞 Contact Number: 00965 66922988
📍 State of Kuwait